Terms:
The legislation of the Republic of Latvia stipulates that the owner of an online store must specify the terms of delivery and return of goods, as well as the right of withdrawal. This provision is called a distance contract (Cabinet Regulations).Distance Contract:
In this online store, the seller of the goods offered, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, conclude the following Agreement:
The Seller undertakes to sell and deliver the goods to the Buyer in accordance with the Buyer’s order.
Delivery and Payment Procedure:
The Buyer places an order for goods through this website, specifying the type and quantity of goods to be ordered. The Buyer has the option to pay for the goods using the payment tools integrated into the online store or by paying the invoice prepared by the Seller and sent to the Buyer by email. The invoice is prepared electronically and is valid without a signature.
The Seller ensures the delivery of goods within 20 days from the receipt of payment for the goods, coordinating the delivery time with the Buyer.
Right of Withdrawal:
The Buyer has the right to withdraw from the goods within 14 calendar days from the moment of receiving the goods by sending a withdrawal letter to the Seller. The Seller will send the withdrawal letter form to the Buyer by email upon the Buyer’s request.
The Buyer is obliged to return the goods to the Seller within 7 days after sending the withdrawal letter. All expenses related to returning the goods to the Seller are covered by the Buyer.
The Buyer cannot exercise the right of withdrawal if:
- The ordered goods, by their nature, cannot be returned, or they perish quickly or are quickly consumable;
- The ordered goods are made specifically for the Buyer according to an individual order;
- The Buyer has opened the packaging of an original package;
Section 12, Part 6 of the Consumer Rights Protection Law of the Republic of Latvia states that “the consumer is responsible for maintaining the quality and safety of the goods during the withdrawal period.” The Seller reserves the right to refuse the Buyer the right of withdrawal or to withhold a compensation fee if the goods are damaged, treated negligently during use, or not following the instructions, if the original packaging of the goods is lost, or if the packaging is significantly damaged.
Data Processing:
By entering the necessary information and placing an order, the Buyer confirms that they have read and agree that their provided data will be used by the Seller to accept the Buyer’s order and deliver the goods in accordance with the requirements of Latvian legislation. By entering the information, the Buyer agrees that notifications related to the processing of the Buyer’s order will be sent to the provided email address.
@Kefli.eu.